Request bulk pickup at 757-382-CITY (2489) by 5 p.m. the workday before your collection day, or online by 11:59 p.m. the day before. Mattresses and box springs count as bulk household items.[1]
Household bulk is limited to one 4 x 4 x 10 foot pile a week and 12 collections a year.[1]
You can also drop off bulk waste at SPSA transfer stations.[1]
Large items such as appliances, mattresses and furniture that won't fit in your 90-gallon container must be scheduled for pickup. They are collected on your regular collection day.[6]
Request a pickup by 3 p.m. the day before, online or by calling Customer Service at (757) 664-6510.[6]
Residents can also use the Norfolk Transfer Station, 3136 Woodland Ave., Tuesdays and Saturdays from 12 to 4 p.m., with proof of Norfolk residency.[7]
City bulky pickup by request (curbside customers): homes with City curbside service can request a bulky item pickup online through VB311 (preferred), by phone at 757-385-4650, by email or in person. Group items into one request when you can.[9]
The City may take up to 72 hours to respond. After you get confirmation, put items just behind the curb line no earlier than 5 p.m. the day before pickup, or by 7 a.m. the day of.[10]
Landfill & Resource Recovery Center, 1985 Jake Sears Road: 7 a.m. to 4:30 p.m., Tuesday to Saturday.[11]